Director
- Can
- Everything: settings, team, payments, bank, costs and margins. Can void paid sales.
- Keep in mind
- The person who runs the business.
New Chat with your customers right in the cart
Trastienda
Your storefront up front, your back office behind.
Sales, inventory, payments in dollars or your local currency, and your online store, all in one place. Built for businesses in Latin America, Central America and the Spanish-speaking US.
For directors
Your first day, in four steps
Here's how you get into your Trastienda the first time. Tap each step to see the screen you'll land on.
MonthlyYearly
Store$12 per month
Business$29 per month
Agent$49 per month
Super$79 per month
Choose BusinessWith the yearly plan you pay 10 months: 2 months free.The dashboard
Every area, step by step
The menus in your dashboard, in the same order you'll see them. Pick one to see what it does, who uses it and how it works.
Home
trastienda.377creative.com/panelYour business at a glance: what you sold and collected today, in dollars or your local currency, and everything that needs your attention.
Everyone
- Open it and see what you sold today, this week or this month.
- Check the orders waiting to be paid or shipped.
- Verify the payments your customers reported.
- Take care of products running low on stock.
Today$248.50
Collected$211.50
Low stock4
Payment to verify · #128MXN 636.40
To ship · #125$22.00
What your customers see
How they buy from your store
On your Trastienda store or inside your own website, checkout takes four steps. Items are reserved while the customer pays and go back to stock on their own if payment doesn't arrive in time.
Ana Pérezana@email.comMX +52 · 55 0000 0000Send me the code
Your team
Everyone with their own email and role
You invite each person from Settings › Team. Each one sees only their part, and every action is logged with who did it. If someone leaves, you remove them and they lose access right away.
Salesperson
- Can
- Sells at the counter, gives discounts, processes returns, creates orders and quotes, verifies payments and answers customers.
- Keep in mind
- Can't see costs or adjust inventory.
Warehouse
- Can
- Adds products, receives merchandise, adjusts and imports inventory, ships orders.
- Keep in mind
- Can't see payments or the bank.
Accountant
- Can
- Views sales, payments, costs, margins and the bank, and downloads reports.
- Keep in mind
- Can't sell or change anything.
Plans
One plan, no surprises
With the yearly plan you pay 10 months: 2 months free.
Free
$0 per month
300 products · 1 person
- Your team
- Director1
- Inventory with stock ledger and importAdd products by hand or from Excel; every entry, sale and adjustment is recorded.
- Counter sales with receiptSell in your shop from your phone or computer; stock goes down on its own.
- Online store and showcase on AlacenaYour own store link, and your products also on Alacena, where people shop every local store.
- Payments in dollars or your local currencyYour customer sees the amount in dollars and in their currency and pays with your methods.
- You only pay 3% of what you sell in your store (9% through Alacena)
No card. You only pay 3% of what you sell in your store (9% through Alacena).
Start freeStore
$12 per month
1,000 products · 3 people
- Your team
- Director1
- Salesperson, warehouse or accountantup to 2
- Inventory with stock ledger and importAdd products by hand or from Excel; every entry, sale and adjustment is recorded.
- Online store and cart on your websiteBesides your store, add the Trastienda cart to your own website; orders arrive in your panel.
- Payments in dollars or your local currencyYour customer sees the amount in dollars and in their currency and pays with your methods.
- Automatic emails to your customersYour customer gets an email when ordering, when you confirm or reject the payment and when it ships.
- Cash register with opening and closingOpen with a float, take dollars and local currency at once, and at closing Trastienda tells you if it adds up.
- Your store on Alacena tooYour products appear on Alacena, the showcase of every local store, with nothing else to do.
Business
$29 per month
3,000 products · 5 people
- Your team
- Director1
- Salesperson, warehouse or accountantup to 4
- Everything in Store
- Suppliers, purchase orders and accounts payableOrder from suppliers, received goods go into stock on their own, and you know what you owe and to whom.
- Credit sales to customers with WhatsApp remindersGive credit to customers you know and send the payment reminder by WhatsApp in one click.
- Operating expenses, cash register and waste trackingRecord rent, wages and what gets damaged or expires, with its receipt.
- Bank reconciliation and Excel reportsUpload your bank statement and Trastienda matches it with your payments and expenses on its own.
Agent
$49 per month
5,000 products · 10 people
- Your team
- Director1
- Salesperson, warehouse or accountantup to 9
- Everything in Business (suppliers, accounts, expenses)
- WhatsApp agentAn AI agent answers your WhatsApp, quotes and holds orders. It never confirms a payment.
Super
$79 per month
No limits · tested with 25,000 products
- Your team
- Director1
- Salesperson, warehouse or accountantunlimited
- Everything in Agent & Business
- Up to 5 WhatsApp lines, one per department
- 4 times more AI for your agentUp to $20 a month of AI usage included, instead of $5.
- Prices and stock synced from your system (Saint, Profit, Valery, API…)Every price or stock change in your system reaches Trastienda and Alacena on its own within minutes.
- Initial catalog upload by our team
The cap counts people, not roles: on Business you can have 4 salespeople, or 2 salespeople, 1 warehouse person and 1 accountant. Pending invitations count too.
On top of the plan, Trastienda charges 3% of what you sell in your store (and your WhatsApp) and 9% of what comes through Alacena, on products only, not shipping. Counter sales pay no commission.
Compare the plans
| Compare the plans | Free | Store | Business | Agent | Super |
|---|---|---|---|---|---|
| Price per month | $0 | $12 | $29 | $49 | $79 |
| Products | up to 300 | up to 1,000 | up to 3,000 | up to 5,000 | unlimited (tested with 25,000) |
| People on the team | 1 | 3 | 5 | 10 | unlimited |
| Inventory with stock ledger and Excel importAdd products by hand or from Excel; every entry, sale and adjustment is recorded. | |||||
| Online store with payment and order trackingYour customer buys, reports the payment and follows the order until it arrives. | |||||
| Trastienda cart inside your own websiteAdd the cart to your website; orders arrive in your panel. | |||||
| Your store on Alacena too, the showcase of every local shopYour products appear on Alacena with nothing else to do. | |||||
| Payments in dollars or your local currencyYour customer sees the amount in dollars and in their currency. | |||||
| Automatic emails to your customersWhen ordering, when you confirm or reject the payment and when it ships. | |||||
| PedidosYa deliveries from every orderWith your PedidosYa account, get a quote and request the rider from the order. | |||||
| Cash register with opening and closingOpen with a float; at closing Trastienda tells you if it adds up. | — | ||||
| Suppliers, purchase orders and accounts payableReceived goods go into stock on their own and you know what you owe and to whom. | — | — | |||
| Credit sales to customers with WhatsApp remindersGive credit to customers you know and remind them in one click. | — | — | |||
| Operating expenses, cash register and waste trackingRent, wages and what gets damaged or expires, with its receipt. | — | — | |||
| Bank reconciliationUpload your bank statement and Trastienda matches it with your payments and expenses. | — | — | |||
| Margin per product and Excel reportsSee what each product earns you and download your reports. | — | — | |||
| Chat with your customers inside the cartReply while seeing what your customer is about to buy. | — | — | |||
| WhatsApp agentAnswers, quotes and holds orders. It never confirms a payment. | — | — | — | ||
| Agent AI usage per monthWhat the agent can spend on AI, included in your plan. | — | — | — | up to $5 | up to $20 |
| WhatsApp lines (one per department) | — | — | — | 1 | up to 5 |
| Google Sheet with automatic pricesChange prices in your Google Sheet and they reach your store on their own. | |||||
| Prices and stock synced from your system (Saint, Profit, Valery, API…)Every change in your system reaches Trastienda and Alacena within minutes. | — | — | — | — | |
| Initial catalog upload by our team | — | — | — | — |
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